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2.8

Hello,

Please consider this message with great importance. My name is Clifton Davis and I was treated at.

483 W. Middle. Turnpike Manchester on Sunday 10/14/18. The intake and X-rays went well staff was courteous and sensitive to my pain.

I was sent to Dr. Hedeyati and I have never been more horrified and insulted by a healthcare professional.

I have been a Registered Nurse nearing 20 years and the insensitivity was disheartening. She examined my mouth and said" Nurses always have terrible teeth" I explained that I had been out of the country doing charitable. Nursing and didn't have access to proper dental care.

Nonetheless, I allowed her to begin two part procedure of Root Canal and Wisdom tooth extraction. She did not confirm my name or procedure until she'd already given me Novacain. How did she know my allergies if. She hadn't confirmed my identity.

As stated I am a nurse so this was troubling and I asked her to confirm what work she would do. She said she was not set up for extraction and she began to openly disparage her co-worker particularly the office manager saying " she'd never gone to school, she can't tell me what to do." I admit that I became concerned at her lack of professionalism. She began yelling at me "She said I was moving about but I wasn't, she stormed out of the still raising her voice saying "You need to relax, what is your problem?" I urge you to get her the help she needs. This encounter was totally bizarre and difficult to capture her intensity in this message.

As a mental health professional I tried to verbally de-escalate but when I realized she was beyond reproach I then refused her the privilege of caring for me.

Due to her labile, irritable behavior she was negligent in her duties and I fear for others. Iwas also charged for the service of root canal eventhough I declined.

Location: 483 Middle Turnpike W #309, Manchester, CT 06040, USA

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